(18 Reviews)
94% Recommended

Diane Roberts

Fenton, MI

Custom Trips, Luxury, International Travel

Experience is very important when it comes to booking getaways and destination weddings. And I have more than 30 years in the travel industry. I started working as a receptionist at a travel agency even before I graduated high school, moved into reservations, and am now the office team leader for our boutique agency. Over those years, I have successfully booked many getaways, including the most difficult and challenging ones, such as destination weddings and large group travel.

My experience allows me to thrive on challenges -- such as the 55-day Australia FIT (fully independent travel) itinerary I crafted for one client. It also means that if you should encounter a situation while on your vacation -- such as a missed connecting flight -- I will have the expertise necessary to get your journey back on track. More than likely I have had to deal with an issue similar to yours in the past, so I can now apply that knowledge to successfully solving your problem. 

I am also known for providing excellent customer service and for being very detail-oriented. You can be assured that when you book with me, all aspects of your trip will be covered. I also understand the importance of communication, so I will also keep you informed as progress is made on your itinerary and bookings.  

I am very proud to say that most of the people I book vacations for today are either repeat clients or referrals. And because a good travel agent always works hard to get to know their clients, their personalities and likes and dislikes, I have also become friends with many of my customers over the years. 

Of course, I still love booking trips for new clients, as well. In addition to my years of experience, I also strive to stay well-informed on what is going on in the industry. So I have also completed both of the Travel Institute's Luxury Travel and Destination Wedding courses. I have also traveled extensively, myself. Some of my favorite journeys have been:

  • Hawaii
  • Paris
  • River cruises

So if you are searching for an experienced travel agent who will know how to customize a journey to your particular travel style, please contact me. I look forward to hearing from you and working on your next amazing getaway in the near future!

Customer Testimonials

Multi Trip Planning Advice

This travel agent is amazing. I consider myself a pretty good researcher and still after tracking down the very best deals I can find, Superior can usually beat them. If they can't beat them, they at least match them and then I have an experienced team on my side if something should go wrong. We have booked numerous family trips as well as romantic excursions for two using Superior. I couldn't believe how much they saved us on a week at Disney! We always get great advice, help with any documents, reminders etc. Our specific experiences are with Diane, and she is just so helpful and informative. She's made calls on her day off for us just because she knew rates were changing! Travelling with Superior gives us great peace of mine when we are vacationing out of the country because we know we can make just one phone call and they will take care of the rest. We will only use Superior for all of our travel needs.
Kim O. Flushing, MI

All Inclusive Success

Outstanding service. I'd never go through the hassle of setting up a trip when Diane makes it as simple and flawless as she does. As an example our last 2 vacations to the Bahamas were met with weather issues on the days of our return. When I contacted Diane to let her know, she was already aware of the potential for our flights to get canceled and had taken care of the situation by re-routing us to get around the weather and still get home on the same day as we had planned. Outstanding!!!
Dale K Linden, MI

My Reviews

4 of 4 people found this review helpful
Wonderful trip
Diane is very thorough, patient and professional. She always returned my phone calls and emails in a timely manner.
By  Amy B  from  Grand Blanc, Mi
Traveled to  Mexico
I would recommend this agent to my family and friends
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9 of 14 people found this review helpful
Consistent Excellent Service
Diane has provided travel services for my wife and me, as well as our friends, for more than a decade. Most of our engagements involved international travel. Her service has been exemplary in all facets.
By  Tom Schehr  from  Fenton, MI
Traveled to  Europe
I would recommend this agent to my family and friends
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6 of 10 people found this review helpful
Heavenly Honeymoon
Diane is so knowledgeable about travel! We told her what we would like to have in a honeymoon, and she found us the perfect place and took care of every little detail! We will absolutely use Diane again in the future.
By  The Fairs  from  Holly, Mi
Traveled to  Playa Del Carmen ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends

Diane Roberts responded:
Thank you! I look forward to your next adventure!

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7 of 12 people found this review helpful
One of many wonderful trips Diane planned!
Diane is helpful, knowledgeable, and makes planning your trip fun. Great attention to detail and thorough.
By  Mary  from  Holly MI
Traveled to  Italy ~ Europe
I would recommend this agent to my family and friends

Diane Roberts responded:
Thanks Mary. It's always fun planning with you too. I appreciate your business!

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6 of 10 people found this review helpful
Great Trip!
My sister worked with Diane Roberts to book our trip to San Antonio, Tx. She did an amazing job finding our flights and hotel, centrally located walking distance to all the city attractions.
By  Zenia  from  Chicago
Traveled to  San Antonio ~ Texas ~ USA
I would recommend this agent to my family and friends
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Destination Expert:

  • Alaska
  • Riviera Maya
  • Dominican Republic
  • Turks and Caicos Islands
  • Puerto Vallarta

Travel Specialist:

  • Luxury
  • All Inclusive
  • Destination Weddings
  • Groups
  • River Cruises

Top Travel Partners:

  • Delta Vacations
  • Avalon Waterways
  • Globus
  • Abercrombie & Kent
  • Insight Vacations

Certifications/Awards:

  • CTC
  • Certified Travel Counselor
  • Destination Wedding Specialist
  • Luxury Travel Expert
  • New Zealand Specialists

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Industry Affiliations:

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