6 of 6 people found this review helpful
We've known Ingrid for many years. She's well respected. This is our first travel experience with her. Planning has been flawless, to this point. Trip is planned for Summer 2021.
By
DJM
from
Fenton, MI
Traveled to
Faroe Islands ~ Europe
I would recommend this agent to my family and friends
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3 of 4 people found this review helpful
Son's Friend's Getaway Wedding Trip
Working with Ingrid was great! She was very helpful, knowledgeable and friendly. She made the whole experience easy and no stress. I would highly recommend her to anyone looking for help booking a trip.
By
Lesley B.
from
Corunna, MI
Traveled to
Cancun ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful
I have worked with Ingrid many times over the years with her booking flights and trips. There can not be an agent with more patience, as I am someone who is very particular on the flight times and itinerary that I want. Ingrid stays with it until you get what you are looking and always with a smile. With all the agents I have worked with over the years, she is the best. This is what Ingrid did recently for us: We booked a trip on the Rocky Moutaineer through the Canadian Rockies for a tri in June. It got cancelled due to Covid, but all they would do is give us vouchers for a future trip. Not knowing when they might be able to travel again, we wanted our down payment refunded to us, in which they refused. Ingrid kept after them and they finally agreed to a full refund. This the kind of travel agent you want!
By
None
from
Lapeer, Mi.
Traveled to
Alaska ~ USA
I would recommend this agent to my family and friends
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5 of 8 people found this review helpful
Best travel agency in the Michigan
Ingrid is very customer service and detailed oriented. There are very few companies today that go above and beyond for their customers and in my 40 years as a traveler, Ingrid at Superior Travel is one of the best in the industry. Over the years, I've tried other travel agents and have always gone back to Superior Travel as their customer service and attention to details beats the competition. People are surprised I use a travel agent, but when I tell them that Superior Travel saved me more more money than the cost of their service as well a provide me with options that I would not of known of, they second guess their decision to not use a travel agent.
By
Dean
from
Davison, MI
Traveled to
Worldwide
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful
She helped us be able to cancel our cruise with covid going on and helped us get our voucher. Then Ingrid is now helping us plan a family vacation to Alaska! She is awesome to work with and explains everything to us and always keeps us informed about what is happening.
By
Tony
from
Lapeer, Mi
Traveled to
Alaska ~ USA
I would recommend this agent to my family and friends
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