Diane Roberts

Fenton, MI

Luxury Getaways, Group & Wedding Travel Specialist

Experience is very important when it comes to booking getaways and destination weddings. And I have more than 30 years in the travel industry. I started working as a receptionist at a travel agency even before I graduated high school, moved into reservations, and am now the office team leader for our boutique agency. Over those years, I have successfully booked many getaways, including the most difficult and challenging ones, such as destination weddings and large group travel.

My experience allows me to thrive on challenges -- such as the 55-day Australia FIT (fully independent travel) itinerary I crafted for one client. It also means that if you should encounter a situation while on your vacation -- such as a missed connecting flight -- I will have the expertise necessary to get your journey back on track. More than likely I have had to deal with an issue similar to yours in the past, so I can now apply that knowledge to successfully solving your problem. 

I am also known for providing excellent customer service and for being very detail-oriented. You can be assured that when you book with me, all aspects of your trip will be covered. I also understand the importance of communication, so I will also keep you informed as progress is made on your itinerary and bookings.  

I am very proud to say that most of the people I book vacations for today are either repeat clients or referrals. And because a good travel agent always works hard to get to know their clients, their personalities and likes and dislikes, I have also become friends with many of my customers over the years. I am also proud to say I tied for the Best of the Best Travel Agent in our local paper for 2016!

Of course, I still love booking trips for new clients, as well. In addition to my years of experience, I also strive to stay well-informed on what is going on in the industry. So I have also completed both of the Travel Institute's Luxury Travel and Destination Wedding courses. I have also traveled extensively, myself. Some of my favorite journeys have been:

  • Hawaii
  • Paris
  • River cruises

So if you are searching for an experienced travel agent who will know how to customize a journey to your particular travel style, please contact me. I look forward to hearing from you and working on your next amazing getaway in the near future!

My Reviews

3 of 4 people found this review helpful
Consistent Excellent Service
Diane has provided travel services for my wife and me, as well as our friends, for more than a decade. Most of our engagements involved international travel. Her service has been exemplary in all facets.
By  Tom Schehr  from  Fenton, MI
Traveled to  Europe
I would recommend this agent to my family and friends
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Best trip ever!
Diane has planned several trips with me over the years and has always been amazing! My best friend and I decided we wanted to go on a European trip to celebrate college graduation. I told Diane the idea of where we wanted to go, and price range around 8 months in advance. We corresponded back and forth and watched flight trends for pricing. We booked the flights, hotels, tickets for cathedrals and train travel in advance. Our destinations were barcelona, Venice, Florence, Rome, and Capri. Diane made what would’ve been a very difficult trip to plan a breeze. She was available to answer any questions we had, and knowledgeable about the locations. My best friend and I had the time of our lives, and we owe it all to her!
By  Rachel  from  Grand blanc
Traveled to  Europe
I would recommend this agent to my family and friends

Diane Roberts responded:
Awe, thank you. I love working with you and your family! We truly appreciate your business, you are all so good to work with. I love your adventurous spirit!

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Heavenly Honeymoon
Diane is so knowledgeable about travel! We told her what we would like to have in a honeymoon, and she found us the perfect place and took care of every little detail! We will absolutely use Diane again in the future.
By  The Fairs  from  Holly, Mi
Traveled to  Playa Del Carmen ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends

Diane Roberts responded:
Thank you! I look forward to your next adventure!

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One of many wonderful trips Diane planned!
Diane is helpful, knowledgeable, and makes planning your trip fun. Great attention to detail and thorough.
By  Mary  from  Holly MI
Traveled to  Italy ~ Europe
I would recommend this agent to my family and friends

Diane Roberts responded:
Thanks Mary. It's always fun planning with you too. I appreciate your business!

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2 of 4 people found this review helpful
Great Thanksgiving trip along the Riverwalk!
Diane is friendly, efficient and always prompt to answer questions and follow up on anything she may have had to research to finalize my travel plans. She arranged for my travels to be easy and fun! Appreciate all her knowledge and guidance!
By  Natalya  from  Clarkston, MI
Traveled to  San Antonio ~ Texas ~ USA
I would recommend this agent to my family and friends
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Destination Expert:

  • Paris
  • Alaska
  • France
  • England
  • Bermuda

Travel Specialist:

  • Luxury
  • Destination Weddings
  • Groups
  • River Cruises

Top Travel Partners:

  • Avalon Waterways
  • Viking River Cruises
  • Globus
  • Abercrombie & Kent
  • CIE Tours International

Certifications/Awards:

  • CTC
  • Certified Travel Counselor
  • Destination Wedding Specialist
  • Luxury Travel Expert
  • Groups Specialist

Connect with Me:

Industry Affiliations:

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