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Luxury Getaways, Group & Wedding Travel Specialist

Experience is very important when it comes to booking getaways and destination weddings. And I have more than 30 years in the travel industry. I started working as a receptionist at a travel agency even before I graduated high school, moved into reservations, and am now the office team leader for our boutique agency. Over those years, I have successfully booked many getaways, including the most difficult and challenging ones, such as destination weddings and large group travel.

My experience allows me to thrive on challenges -- such as the 55-day Australia FIT (fully independent travel) itinerary I crafted for one client. It also means that if you should encounter a situation while on your vacation -- such as a missed connecting flight -- I will have the expertise necessary to get your journey back on track. More than likely I have had to deal with an issue similar to yours in the past, so I can now apply that knowledge to successfully solving your problem. 

I am also known for providing excellent customer service and for being very detail-oriented. You can be assured that when you book with me, all aspects of your trip will be covered. I also understand the importance of communication, so I will also keep you informed as progress is made on your itinerary and bookings.  

I am very proud to say that most of the people I book vacations for today are either repeat clients or referrals. And because a good travel agent always works hard to get to know their clients, their personalities and likes and dislikes, I have also become friends with many of my customers over the years. I am also proud to say I tied for the Best of the Best Travel Agent in our local paper for 2016!

Of course, I still love booking trips for new clients, as well. In addition to my years of experience, I also strive to stay well-informed on what is going on in the industry. So I have also completed both of the Travel Institute's Luxury Travel and Destination Wedding courses. I have also traveled extensively, myself. Some of my favorite journeys have been:

  • Hawaii
  • Paris
  • River cruises

So if you are searching for an experienced travel agent who will know how to customize a journey to your particular travel style, please contact me. I look forward to hearing from you and working on your next amazing getaway in the near future!

My Reviews

3 of 4 people found this review helpful
Consistent Excellent Service
Diane has provided travel services for my wife and me, as well as our friends, for more than a decade. Most of our engagements involved international travel. Her service has been exemplary in all facets.
By  Tom Schehr  from  Fenton, MI
Traveled to  Europe
I would recommend this agent to my family and friends
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Great Trip!
My sister worked with Diane Roberts to book our trip to San Antonio, Tx. She did an amazing job finding our flights and hotel, centrally located walking distance to all the city attractions.
By  Zenia  from  Chicago
Traveled to  San Antonio ~ Texas ~ USA
I would recommend this agent to my family and friends
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The best trip of our lives was a Baltic Cruise.
We have worked with Diane for many years. It is good to have someone to call when you need help in another country.
By  SueKay  from  North Branch
Traveled to  Baltic Sea ~ At Sea ~ At Sea
I would recommend this agent to my family and friends
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Trip of a lifetime!
Diane was easy to work with. She made the changes we asked for and put it all in a package that we could refer to and understand while we were on our trip.
By  Phil  from  Fenton, Mi
Traveled to  Europe
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful
Best trip ever!
Working with Diane to plan our 25th anniversary trip was a fantastic experience from start to finish. We weren’t sure what we wanted out of this trip and her expertise helped us hone in on which islands we wanted to visit and which excursions we wanted to try. Diane’s travel experience really helped us in choosing our own activities, her recommendations were spot on.

We were gone for a full two weeks and were not ready to come home when it was over! The trip was amazing and we look forward to planning another big getaway in the future. Diane was there to answer any questions we had and put a lot of effort into making our trip amazing and seamless.

This was truly the trip of a lifetime!
By  Sonya  from  Flint, MI
Traveled to  Hawaii ~ USA
I would recommend this agent to my family and friends
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Destination Expert:

  • Paris
  • Alaska
  • France
  • England
  • Bermuda

Travel Specialist:

  • Luxury
  • Destination Weddings
  • Groups
  • River Cruises

Top Travel Partners:

  • Avalon Waterways
  • Viking River Cruises
  • Globus
  • Abercrombie & Kent
  • CIE Tours International

Certifications/Awards:

  • CTC
  • Certified Travel Counselor
  • Destination Wedding Specialist
  • Luxury Travel Expert
  • Groups Specialist

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Industry Affiliations:

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